IMPORTANT UPDATE
NSVH Services During “Stay at Home” Order

During these times of stress and uncertainty, our animal companions provide a source of comfort to all of us. At North Shore Veterinary Hospital, we are committed to the continued care for your animal companions throughout this Covid-19 crisis. We are considered an “essential service” and we WILL REMAIN OPEN during this time. However, in order to keep our staff safe and to comply with our Governor’s order, we will institute the following changes to our services:

  • For the foreseeable future, our business hours will be 8am-5pm Monday-Friday. We will no longer be open on Saturdays
  • Per the Governor’s guidance, we will no longer be performing elective dental or surgical procedures.
  • The house call service will be suspended during the “Stay at Home” period.
  • In an effort to encourage people to stay at home, we will be prioritizing our services to those that are medically necessary or time sensitive
  • We will continue our “curbside service” and no clients will be allowed into our facility, with the exception of euthanasia services.

What does it mean to prioritize services to those that are “Medically Necessary” or “Time Sensitive”? Essentially, if the service can reasonably wait a few weeks without endangering the health or well-being of the animal, then we would encourage people to wait. The goal of the Governor’s order is to limit contact as much as possible and we want to support this guidance.

We continue to be available for your pet health needs. We will treat skin and ear conditions that should not be left untreated for extended periods of time. We will provide vaccinations for those animals that have specific timing needs, such as a puppy or kitten that needs vaccinations every 3-4 weeks or for vaccines that were recently given and needed a booster within that 3-4 week time frame. We will be available for time-sensitive blood tests or other health needs for which timing is critical.

Our goal is to limit the number of staff that are present at the hospital and to provide necessary services to sustain animal health. If you have any questions about needed services for your animal companion, do not hesitate to contact us for further guidance.

As always, we are so appreciative of the continued loyalty of you, our amazing clientele. We exist to serve you and your fur babies and we will do everything in our power to make sure the essential health care you need will continue to be available to you during this difficult time. We appreciate your patience and your support as we continue to modify our care as the situation around us changes so frequently.

If you are looking for something to do while you are stuck at home, you should check out www.fearfreehappyhomes.com. This site has free access to a wealth of pet care information designed to help you and your pets have the best relationship possible, with the least amount of fear, anxiety and stress!

The Doctors and Staff of North Shore Veterinary Hospital