Rethinking Everything
In everything we do, we believe in challenging the status quo. We believe in thinking deeply about how we can change the dynamics of the experience that people and pets have with us. We believe in setting a new bar for what a veterinary practice can be and mean for families. That is why Dr. Marty Becker promotes us as a premier model for Fear Free care. That is why we have a team of dreamers, doers, and advocates. And that is why we are looking for a different breed of practice manager who believes in our cause, and wants to leave a dent in this industry. Is that you?
Rethinking Everything
In everything we do, we believe in challenging the status quo. We believe in thinking deeply about how we can change the dynamics of the experience that people and pets have with us. We believe in setting a new bar for what a veterinary practice can be and mean for families. That is why Dr. Marty Becker promotes us as a premier model for Fear Free care. That is why we have a team of dreamers, doers, and advocates. And that is why we are looking for a different breed of practice manager who believes in our cause, and wants to leave a dent in this industry. Is that you?
Veterinary medicine is not a job to you. It’s a calling. Every day, you wake up with thoughts about how to make this profession better. About how to shed the dogma of past models and build something truly special. You dream of leading a team who is as talented as they are passionate, and who are all aligned by a common belief: let’s build the future of care.
We think you have been looking for us. And we are looking for you.
Positions
While we do not always have positions available, we always encourage people to submit resumes.
Greeter
Job Description:
Make a difference in the lives of people and their pets!
North Shore Veterinary Hospital is seeking a motivated, professional, team-oriented person to join our team as a Veterinary Greeter. This position is a Part-time position, generally working either 7:30-12:30 or 12:30-6, some Saturday’s may be required. Core responsibilities include:
- A positive and upbeat attitude acting as an ambassador to our clinic and being clients first point of contact for their visits.
- Assisting clients and patients to open exam rooms.
- Record accurate weight on our canine patients, and escort our feline friends and their owners to their designated cat rooms.
- Place check in sheet in designated location to inform the veterinary team that their patient has arrived.
North Shore Veterinary Hospital is a Fear Free certified clinic, and the Greeter plays an essential role in that process. As part of this initiative, we have removed the need for a waiting area or a lobby in our hospital. By skipping the waiting area and putting clients and patients directly into exam rooms, we can eliminate a large part of the stress and anxiety of the visit.
Candidates must have customer service experience, be able to lift and carry 40 pounds, be comfortable with dogs and cats in both life and death, and be able to multi-task in a fast paced environment. An ideal candidate for this position is detail-oriented and calm under pressure, with excellent communication skills and a compassionate heart for people and their pets. Candidates who enjoy working in a collaborative environment would thrive at NSVH.
NSVH strives to enhance the bond people share with their pets by advocating for the best quality of life possible for each patient and providing high quality care and services. We have been accredited by the American Animal Hospital Association for 40 years, and in 2018 we became the first Fear Free-certified veterinary practice in the state of Minnesota (and the seventh in North America!). Send your resume and a cover letter and join our great team!
Apply NowVeterinary Assistant
Job Description:
Make a difference in the lives of people and their pets!
North Shore Veterinary Hospital is seeking a motivated, professional, team-oriented person to join our team as a Veterinary Assistant. This position is open to applicants who have past experience working with animals or applicants looking to get involved in this field with aspirations to attend school to become a Veterinarian. Core responsibilities include:
- A positive and team centered attitude, working to strengthen the human/animal bond while also strengthening bonds among our team and clients through quality patient care.
- A focus on client service, professionalism and effective communication with pet owners and team members.
- A commitment to provide Fear Free care and to obtain ongoing education in Fear Free care (at our cost).
- Assisting with wellness and injury (outpatient) appointments and spearheading client education.
- Ability to work with practice medical records software and accurately enter and maintain medical records.
- Willingness to learn, be curious and ask questions.
- Cleaning kennels and exam rooms to ensure a clean practice and a positive visit.
- Answering phones and collecting payment.
Veterinary assistants who excel at these tasks may also be offered the opportunity to assist with surgical procedures.
Candidates must have customer service experience, be able to lift and carry 40 pounds, be comfortable with dogs and cats in both life and death, while displaying the ability to multi-taskin a fast paced environment. An ideal candidate for this position is detail-oriented and calm under pressure, with excellent communication skills and a compassionate heart for people and their pets. Candidates who enjoy working in a collaborative environment would thrive at NSVH.
NSVH strives to enhance the bond people share with their pets by advocating for the best quality of life possible for each patient and providing high quality care and services. We have been accredited by the American Animal Hospital Association for 40 years, and in 2018 we became the first Fear Free-certified veterinary practice in the state of Minnesota (and the seventh in North America!). We offer our employees a generous benefit package and competitive wages in a supportive environment. Send your resume and a cover letter and join our great team!
Apply NowVeterinary Technician
Job Description:
Make a difference in the lives of people and their pets!
North Shore Veterinary Hospital is seeking a motivated, professional, team-oriented person to join our team as a Veterinary Technician. This position is open to Veterinary professionals who have completed their Veterinary Technician degree and can be either certified or not certified. This is a full time or part time opening with working hours M-F between 7:30-6:30. Core responsibilities of this position include:
- A positive and team centered attitude, working to strengthen the human/animal bond while also strengthening bonds among our team and clients through quality patient care.
- A focus on client service, professionalism and effective communication with pet owners and team members. Displaying empathy and compassion when necessary.
- A commitment to provide Fear Free care and to obtain ongoing education in Fear Free care (at our cost)
- Assisting with wellness and injury (outpatient) appointments and spearheading client education
- Providing anesthetic and surgical support, including induction/maintenance/recovery from anesthesia, surgical assistance, primary dental care including dental prophylaxis and dental radiography.
- Competence in radiology including the use of technique charts, radiation safety, proper positioning and image processing.
- Competence in low-stress and safe patient handling and restraint
- Ability to work with practice medical records software and accurately enter and maintain medical records.
- Understanding and ability to operate lab equipment and be able to identify normal and abnormal slides effectively.
- Ability to operate independently and with a team with blood draws, catheter placement, handling, medication administration both SQ, orally and IV, and administering vaccinations
Candidates must be comfortable interacting with the public, be able to lift and carry 40 pounds, be comfortable with dogs and cats in both life and death, while displaying the ability to multi-task in a fast-paced environment. Veterinary Technician responsibilities are first focused on outpatient and laboratory duties and then, as competency is determined and trust is developed, responsibilities may expand to include inpatient, surgical, dental, and anesthetic care.
An ideal candidate for this position is detail-oriented and calm under pressure, with excellent communication skills and a compassionate heart for people and their pets. Candidates who enjoy working in a collaborative environment would thrive at NSVH.
NSVH strives to enhance the bond people share with their pets by advocating for the best quality of life possible for each patient and providing high quality care and services. We have been accredited by the American Animal Hospital Association for 40 years, and in 2018 we became the first Fear Free-certified veterinary practice in the state of Minnesota (and the seventh in North America!). We offer our employees a generous benefit package and competitive wages in a supportive environment.
Send your resume and a cover letter and join our great team!
Apply NowReceptionist/Client Care Coordinator
Job description coming soon.
Apply NowHospital Administrator
Job Description:
The Hospital Administrator plays a key role in driving the performance of a veterinary hospital. This position oversees the business and staff aspects of the practice and has responsibility for all support and operational functions, such as human resources, financial, operational, and business activities. In partnership with the Medical Director, this position communicates a vision of excellence and oversees a successful operation.
What You’ll Do:
- Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, Fun,
- Partner with Medical Director to create and drive a practice environment that facilitates the delivery of quality and efficient health care to animals,
- Lead the creation and maintenance of a collaborative, high-performing, and positive workplace culture,
- Organize the health services of the hospital. Serve as the point person for all day-to-day functions of the practice,
- Assist with all strategic business development and operational planning efforts,
- Oversee all departments that support the business side of the hospital with a focus on business financials, growth, and human resources,
- Responsible for the financial performance of the hospital. Guide the creation of financial strategies and goals to achieve hospital profitability. Monitor and drive achievement of financial goals,
- Track hospital performance data; including daily revenue, average invoice amount, number of invoices, and labor costs and provide updates to key individuals,
- Coach, manage, mentor, and train staff. Provide continuous performance management, recognition, and conduct employee performance evaluations. Address performance and/or behavior issues, clarify expectations and provide feedback. Provide overall guidance to and mentor hospital team,
- Support staff growth and development. Encourage staff to seek educational opportunities incorporating job-related training in addition to mandatory training,
- Participate in the recruitment and selection of hospital staff. Provide orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment,
- Build relationships with local general practices and community leaders to market the practice,
- Work with hospital team to create marketing programs to support the business model and strategic goals. Ensure marketing procedures are implemented, followed, and tracked accurately. Assess the effectiveness of marketing programs and promotions and make adjustments as needed,
- Manage human resources-related issues. Maintain current knowledge of state, federal, and local relevant employment law and ensure legal compliance,
- Partner and assist with the doctor and medical teams and medical support staff. Oversee and assist with doctor and staff schedules,
- Manage facilities and equipment maintenance,
- Maintain current knowledge and ensure compliance with OSHA, DEA and other applicable regulatory agencies,
- Maintain current knowledge and ensure compliance with AAHA and Fear Free Practice standards,
- Perform other duties and projects as requested.
What you’ll receive:
- Highly competitive base salary
- Bonus potential
- Medical, dental, vision, life insurance
- Continuing Education allowance
- 401k with company match
- Generous PTO for work/life balance
- Pet care benefits
- Flexible Scheduling (Five 8-hr days or four 10 hr days M-F, no weekends)
Veterinarian
Job description coming soon.
Apply Now